Privacy policy

General information about the service provider

MEDIAMAX B2B S.L.U, hereinafter RESPONSIBLE, is responsible for the processing of the User's personal data and informs you that these data will be processed in accordance with the provisions of Regulation (EU) 2016/679 of 27 April (GDPR) and Organic Law 3/2018 of 5 December (LOPDGDD), for which you are provided with the following processing information.

Owner: MEDIAMAX B2B S.L.U.

Address: Av. Aguilera 47, 03007, Alicante (Alicante)

VAT: B-16403453

Mail: customer@mediamax.es

Telephone: +34 965 14 56 67

MediaMax B2B S.L.U. is registered in the Mercantile Register of Alicante, Volume 4659, Book 0, Folio 126, Page A-191223.

The personal data of our customers will be processed in accordance with the principles of transparency, purpose limitation, data minimisation, accuracy, completeness and confidentiality, respecting at all times the obligations and guarantees set out in Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of individuals with regard to the processing of personal data and on the free movement of such data.

In the forms, the fields marked with an asterisk (*) are mandatory in order to formalise the corresponding request. The data collected are strictly necessary for the purposes described. The user is responsible at all times for the accuracy of the data provided.

MediaMax B2B S.L.U. reserves the right to exclude from the services any user who provides false information, without prejudice to other legal actions that correspond in law..

Data protection regulation

MEDIAMAX B2B S.L.U. guarantees that all data collected through our forms will be treated in accordance with the provisions, rights and limitations set out in the European Data Protection Regulation 2016/679 of 27 April 2016.

You expressly consent to the processing of the personal data you provide, which will be incorporated into the file called "CUSTOMERS", owned by MEDIAMAX B2B S.L.U. This file, registered in the General Register of the Spanish Data Protection Agency, is intended for the fiscal, accounting and administrative management of the contractual relationship, as well as sending commercial information about our products and services.

You also authorise MEDIAMAX B2B S.L.U. to use and process your personal data, which will be used to inform you about our distribution conditions, the promotion of products and services, and for historical purposes.

Regarding the international transfer of data, you authorize MEDIAMAX B2B S.L.U. to transfer your personal data to The Rocket Science Group, LLC, a company based in the United States and adhered to the program. Privacy Shield. This agreement guarantees the security and privacy of your personal data in accordance with the standard clauses approved by the Spanish Data Protection Agency in its resolution on Authorisation of International Data Transfer of 16 October 2012.

Use and Processing of Data

At MediaMax, our priority is to provide a secure service and to protect the confidentiality of the data you entrust to us. The URLs www.mediamax.es are registered in the Mercantile Registry of Alicante as our official addresses from which we operate to offer our products and services.

To ensure your security, all information you transmit to us through our shop will be encrypted using advanced 128-bit SSL data encryption.

In compliance with the General Data Protection Regulation (GDPR), we have updated our Privacy Policy:

Data responsable:

  • MEDIAMAX B2B S.L.U.
  • VAT: B-16403453
  • Address: Av. Aguilera 47, 03007, Alicante
  • Telephone    : +34 965 145 667
  • Email: customer@mediamax.es

Purpose of processing

To maintain a commercial relationship with the User. The operations envisaged are:

  • Sending commercial advertising communications through electronic or physical media (email, SMS, social networks, etc.), related to our own products and services or those of collaborators with whom promotional agreements have been reached. Under no circumstances will third parties have access to your personal data.
  • Carrying out statistical studies.
  • Management of orders, requests or requests made by the User.
  • Sending newsletters related to our activity.

Legal basis for processing

Data will only be processed with the express and informed consent of the User.

Data retention criteria

The data will be kept for the time necessary to fulfil the purpose of the processing and, once fulfilled, will be deleted with security measures that guarantee their pseudonymisation or total destruction.

Communication of data

Your data may be disclosed to third parties only if this is necessary to fulfil the purpose of the processing or for legal obligations towards public authorities.

User Rights

The User has the right to:

  • Withdraw consent at any time.
  • Access, rectify, suppress, delete, and transfer your data, as well as to limit or oppose its processing.
  • File a complaint with the supervisory authority (www.aepd.es) if you consider that the processing does not comply with the regulations in force.

Contact details for exercising your rights:

Origin and categories of data processed

The personal data processed will be the identification data provided by the User through the registration form on our website.

Legitimation of the processing

The processing is carried out exclusively with the express consent of the User and in accordance with the purposes described.

For certain functions necessary for the provision of the service, your data may be processed by third party data processors, who are contractually obliged to comply with confidentiality and security regulations.

Data transfers

Transfers to group companiesBy accepting our Data Protection and Privacy Policy, you expressly consent that your data may be transferred to group companies, in particular to MAX-G-MOBILE S.L.U.. The purpose of this transfer is to use your data for:

  • To send you commercial communications, by any means, about its products or services.
  • Refine and segment personal data to provide you with a more personalised experience.

Transfers to suppliers
By accepting this policy, you also consent that your data may be disclosed to MediaMax's suppliers, such as:

  • Providers of payment services.
  • Logistics providers.
  • Insurance providers.
  • Marketing communications service providers.

The purpose of these transfers is to allow the sending of commercial communications about products or services, as well as the purification and segmentation of personal data to improve the quality of the service.

Assignments for device insurance
Si añade un seguro de dispositivo a su compra, y para aplicar las medidas precontractuales necesarias (art. 6.1 del RGPD), será necesario comunicar sus datos personales a la compañía aseguradora correspondiente. Esto se hace con el objetivo de:

  • Perform pricing.
  • Comply with insurance regulations.
  • To deal with the requests of the interested party.
  • Issue the policy contract, if necessary.

Data Processing for Statistical Purposes

You consent to the processing of your data for profiling and segmentation of information. The purposes of this processing are as follows:

  • To analyse and compile statistics in order to understand the traffic and use of the website by users.
  • Determine your tastes and preferences in order to send you promotional information according to your interests.

Privacy policy

At MediaMax, we do not store any information about you without your prior knowledge and consent.

Use of cookies

For the correct use of our website, it is necessary to use cookies, which have the following purposes:

  • Record the last visit made in order to keep visitor statistics.
  • Customise the information displayed.
  • Tailor our advertising campaigns to your interests.

If you wish, you can configure your browser to:

  • Be notified on screen of the reception of cookies.
  • Prevent the installation of cookies on your device.

Please refer to your browser instructions for more information.

Security and data of minors.

When you place an order, for security reasons, we will log your computer's IP address (the number that identifies your device on the Internet). If you are under 18, please check with your parents or guardians before placing any orders or enquiries in our shop.

Use of your personal data.

The data provided by you will be used exclusively for:

  • Issue the legal invoice for your purchase.
  • Send your order to the address indicated.
  • To send you commercial communications about our products and services.

No additional data beyond those strictly necessary for these processing operations will be requested..

You can unsubscribe from our marketing communications at any time by:

  • The cancellation link included in our emails.
  • Your account management panel.
  • By writing an email to customer@mediamax.es.

Mandatory or Optional Nature of Information Provided by the User

By ticking the corresponding boxes and completing the fields marked with an asterisk (*) in the contact or download forms, users expressly, freely and unequivocally accept that this data is necessary to deal with their request. The inclusion of information in the fields not marked with an asterisk will be voluntary.

The user guarantees that the personal data provided to the RESPONSIBLE is true and undertakes to communicate any modification of the same.

The RESPONSIBLE informs and guarantees users that:

  • Your personal data will not be disclosed to third parties without your prior, express and informed consent.
  • If any transfer of data is necessary, this will only take place with the unambiguous consent of the user..

All data requested through our website are mandatory, as they are essential to provide an optimal service. If you do not provide all the required data, we cannot guarantee that the information and services offered will fully meet your needs.

Credit card and other payment details

MediaMax does not store or have access to your credit card details or any other means of payment chosen on our website. The processing of your payment details is carried out by a secure payment gateway external to MediaMax, which processes the payment and notifies us of the completion of the transaction.

Security measures

In accordance with the provisions of the applicable personal data protection regulations, the RESPONSIBLE is complying with all provisions of the GDPR regulations for the processing of personal data under its responsibility, and manifestly with the principles described in Article 5 of the GDPR, whereby they are processed lawfully, fairly and in a transparent manner in relation to the data subject and are adequate, relevant and limited to what is necessary in relation to the purposes for which they are processed.*** Translated with www.DeepL.com/Translator (free version) ***

The RESPONSIBLE PARTY warrants that it has implemented appropriate technical and organisational policies to implement the security measures set out in the GDPR to protect the rights and freedoms of Users and has communicated appropriate information to Users to enable them to exercise these rights and freedoms.

Modifications

MediaMax reserves the right to modify its privacy and personal data protection policy due to a change in legislation, jurisprudence or in accordance with its criteria or business practice. For any questions or clarification regarding our privacy and personal data protection policy, please contact us atcustomer@mediamax.es.

Acceptance and Consent

The User declares to have been informed of the conditions on personal data protection, accepting and consenting to the automated processing of the same by MEDIAMAX B2B S.L.U., in the manner and for the purposes indicated in this Privacy Policy.